XOXO IPTV

Legal information

Refund policy

We want you to test compatibility first and understand when a refund request may be considered.

Try before you subscribe

Use the available free trial to check your device, internet connection, player, and preferred channels before buying. A trial is the best way to confirm that the service fits your needs.

Eligibility

A refund request may be considered when a verified service issue prevents use and our support team cannot resolve it within a reasonable period. Contact us promptly after activation and provide the account email, order details, device, player, and a clear description of the issue.

Non-refundable situations

Refunds are not provided for device incompatibility that could have been tested, changing your mind after activation, temporary channel changes, misuse, sharing credentials, internet or device problems outside our control, or accounts suspended for violating the terms.

How requests are reviewed

Send your request through the official support channel. We may ask you to complete troubleshooting steps. Approved refunds are returned through the original method when possible; processing time depends on that provider.

No automatic renewals

The plans displayed on this site are sold for a selected access period and do not renew automatically unless separate terms are clearly agreed before purchase.

Last updated: October 8, 2026