Set expectations before a sale
Explain connection limits, supported devices, activation steps, and the possibility of lineup changes. Encourage prospects to test their own setup rather than relying on broad promises about performance.
Make onboarding repeatable
Ask for the device and player first, share the relevant setup guide, and confirm that the customer can log in. Keep account details private and provide a clear support contact.
Track costs and renewals responsibly
Record credit purchases, customer requests, and renewal dates in a controlled system. Confirm reseller pricing and how credits are consumed directly with the team before calculating margins. No tier guarantees earnings.
Grow at a pace you can support
Reliable follow-up and realistic response expectations matter more than selling beyond your capacity. Review common issues and improve your onboarding material as you learn.
By the XOXOIPTV team · Device menus and service availability may change.